In charge of the day-to-day running of a hotel. You'll deal with everything from budgeting and marketing to staff recruitment and building maintenance.

Day-to-Day Activities

  • setting budgets and forecasting income
  • deciding business targets and marketing
  • fire safety and building security
  • licensing regulations as they relate to the hotel
  • overseeing larger corporate bookings and events
  • managing staffing and resources
  • organising building maintenance
  • dealing with customer complaints and comments
  • in charge of health and safety, including environmental health

In larger hotels, department managers would report to you. These departments might include housekeeping, event management, human resources, catering and maintenance.

Technology Skills

  • Enterprise resource planning ERP software: e.g. Oracle JD Edwards EnterpriseOne
  • Facilities management software: e.g. Anand Systems ASI FrontDesk, Execu/Tech Systems HOTEL Premium, TCS Hotel Software Guest Tracker, UniResMan
  • Point of sale POS software: e.g. ePOS Business Solutions System 3 POS
  • Financial analysis software: e.g. Delphi Technology
  • Office suite software: e.g. Corel Office Suite, LibreOffice, Microsoft Office,
  • Data base user interface and query software: e.g. Database software, Microsoft Access

Employment Prospects

  • 58,300 hotel managers are employed in the UK.
  • New job opportunities are less likely in the future.

Working Environment

  • Abroad
  • Evenings
  • Throughout the UK
  • Weekends & Public Holidays

Time - Average of 41 hours per week.

Compare with the paid time worked by full-time employees in the UK.

Pay - Average of £560 per week.

Compare with the pay, excluding overtime, for full-time employees across the UK.


Route to Employment

graph TD; id0(<label>Employment<br>as a<br> Hotel Manager</label>); id1(<label>GCSEs</label><section><p>Mathematics<br>English Language</p></section>); id2(<label>A-Levels</label><span><p>Any</p></span>); id3(<label>UG Degree</label><span><p>Hospitality,<br>leisure, sport, tourism & transport<br>Business studies<br>Management studies<br>Hotel Management</p></span>); id4(<label>Higher<br>Apprenticeship</label><section><p>Hospitality<br>management</p></section>); id1-->id2; id2-->id3; id3-->id0; id2-->id4; id4-->id0; class id0 employ;



  • Any

Other Information

You can get into this job through a degree course like hospitality and tourism management, an apprenticeship or gaining experience in various fields of hotel work and then getting a promotion to management.

Popular Degree Subjects

The most common degree subjects to be a Hotel Manager


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Skills Needed

Skills Key:

  • Business Management
  • Customer Service
  • Negotiation & Persuasion
  • Oral Communication
  • Written Communication
  • Critical Thinking
  • Teamwork
  • Judgment & Decision Making

Interests Needed

Interests Key:

  • Enterprising
  • Conventional
  • Social

Knowledge Needed

Knowledge Key:

  • English Language
  • Administration and Management
  • Personnel and Human Resources
  • Customer and Personal Service
  • Mathematics
  • Clerical
  • Psychology
  • Sociology and Anthropology

Abilities Needed

Abilities Key:

  • Written Expression
  • Oral Expression
  • Written Comprehension
  • Oral Comprehension
  • Speech Recognition
  • Speech Clarity
  • Deductive Reasoning
  • Problem Sensitivity

Work Styles Needed

Work Styles Key:

  • Dependability
  • Persistence
  • Initiative
  • Self Control
  • Attention to Detail
  • Adaptability & Flexibility
  • Stress Tolerance
  • Integrity

Develop your Skills

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