Give information to visitors on transport, tourist attractions and local services and activities.
You may also visit local attractions, so you can recommend them to customers.
You'll also be responsible for selling items like guidebooks, postcards and stamps, local craft items, gifts and souvenirs. Your day-to-day tasks may include:
- answering customer queries in person, by phone and email
- finding information using computer systems, leaflets, timetables, guidebooks and national tourist information centre (TIC) reference kits
- making bookings for coach travel, theatre performances and accommodation
- setting up displays within the centre and re-stocking literature
- keeping up to date with local accommodation, places to visit, activities and events.
- Data base user interface and query software: e.g. Microsoft Access
- Electronic mail software: e.g. Google Gmail, Microsoft Outlook, Yahoo! Email
- Office suite software: e.g. Corel Office Suite, LibreOffice, Microsoft Office, OpenOffice.org
- 30,013 tourist information officers are employed in the UK.
- New job opportunities are very likely in the future.
- Weekends & Public Holidays
Compare with the paid time worked by full-time employees in the UK.
Compare with the pay, excluding overtime, for full-time employees across the UK.
Route to Employment
There are no set entry requirements but it may help if you have: GCSEs at grades 9 to 4 (A* to C) or equivalent, including English and maths; a good general knowledge of the local area and its attractions and facilities; a travel and tourism qualification experience of customer service and cash handling; and the ability to speak one or more foreign languages.
Popular Degree Subjects
The most common degree subjects to be a Tourist Information Officer
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