With COVID19 likely to change the way people work - primarily that more people will work from home - while business have also had to restructure, pivot or refocus to make sure that they stay afloat, many aspects of working life will change.
Here we see how it will affect different aspects of the business.
COVID19 has forced many businesses to reconsider their practices and automation will be the top priority for many. Whether this is changing some current processes, such as their HR, onboarding or accounting procedures, or whether its adding automation to the way they develop their products, we’ll see a lot of automation uptake.
This means that many jobs will change their scope and many day-to-day activities will also change, while the company has to make sure that they keep their talent and be a place where people want to work.
With lots of people accessing their work accounts through personal computers and home WiFi, there are bound to be security vulnerabilities which hackers can exploit.
For example, The National Cyber Security Centre (NCSC), the intelligence and security agency's public arm, said that coronavirus hackers have been sending fake emails purporting to be from services such as Zoom and Microsoft Teams. Individuals then open these emails which lead to devices being infected.
They have also warned people of being cautious over false coronavirus tracker apps that claim to let people see if there have been outbreak.
With the trend of working from home set to continue, companies will migrate fully to cloud. As cloud becomes more entrenched in our working life, it should get easier for us individuals, for example though accessing all the information we need in one place rather than having to log in to lots of different sites.
In the future, it’s likely that other business processes will enter the cloud, such as HR processes and in the hiring and on boarding of future talent to get new employees started who work from home from the outset.
With most of us weary of attending events in person in the near future, it’s likely that events will move online. This will primarily include offering more events online, such as webinars, to fewer people in more niche spaces, rather than big events which everyone attends.
For example, the Hay Festival is online this year, with free live broadcasts and interactive events where individuals can ask questions to the featured authors all in real time.
We’ll also see more augmented reality (AR) and virtual reality (VR) in the event space, whether that’s a company showcasing and launching products, or us attending fully virtual events.
For example, the OnePlus 2 launched fully in virtual reality and it means that everyone is able to attend and see what they hype is all about.
With a lot of companies realising that they don’t need their staff to come to the office every day, many of us will continue to work from home on a regular basis. This will mean that our working day will be defined more by our outputs rather than the number of hours we are at the office, and that our home life might change to fit around this. Whether it’s a designated work place or working around picking up our children at the end of a school day.
COVID19 has led businesses to realise that they don’t need face-to-face meetings for every decision they make. It’s unlikely that this level of travel will resume, whether it’s throughout the UK, abroad or for an everyday commute.
We’ve already seen Zoom take over our working lives during COVID19 and it would have been difficult for us to cope without it. If we continue to work from home, we’ll need even more opportunities to collaborate efficiently and effectively with others.
Some companies are already leading the way in this arena. For example, Seymourpowell’s system, Reality Works, uses VR to enable teams to work collaboratively from remote locations, by allowing them to dial in and participate in the design process via tablets, phones and VR headsets.
With more people working from home there will be more emphasis on making sure that employees are able to cope outside the office. This may include offering them more health and wellbeing initiatives, alongside the ability to learn and develop their own skillsets.
As stated before, ideally productivity for the company and each individual will be measured by output rather than the current method of time on the job, which will mean that employees are happier, with more positive incentives to do well in the workplace.
Companies may also need to come up with new ways of creating social spaces and events for their staff so they get to know one another, can work well together, and the company culture is not lost.
Learning and Development
As we keep reiterating, as more and more initiatives move online, so will the learning and development of employees. In the current climate, with many companies having to pivot and re-think their business model to stay afloat, business may need to quickly re-skill and up-skill their staff. This may be through online courses, webinars, videos or for more practical skills may soon include the use of VR and AR.